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Privacy and Policies

Your privacy is fundamental to the care we provide. Here is how we protect it.

HIPAA Notice of Privacy Practices

LifeSpring Recovery of Andover is required by law to maintain the privacy of your protected health information (PHI) and to provide you with this notice of our legal duties and privacy practices. We are committed to protecting your health information and will only use or disclose it as permitted by law or with your written authorization.

How We Use Your Information

We may use your health information for treatment purposes (sharing with your care team), payment purposes (billing your insurance), and healthcare operations (quality improvement, staff training). We do not sell your personal information. We do not share your information with third parties for marketing without your explicit written consent.

Your Rights

You have the right to request access to your medical records, request corrections to inaccurate information, request restrictions on certain uses and disclosures, request confidential communications, receive an accounting of disclosures, and file a complaint if you believe your privacy rights have been violated. To exercise any of these rights, contact our Privacy Officer.

Website Privacy

Our website uses Google Analytics cookies to understand how visitors use our site and improve user experience. These cookies are blocked until you give consent through the cookie banner shown on your first visit, and you can decline or change your preferences at any time. We do not use tracking cookies for advertising and we do not sell your personal information. Any information submitted through our contact or admissions forms is handled with strict confidentiality and used only to respond to your inquiry.

Privacy Contact

To ask questions about our privacy practices or submit a privacy-related request:

support@lifespringandover.com

LifeSpring Recovery of Andover, Andover, Kansas

You also have the right to file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights.